Blog

Savant Talks – How Formula 1 is listening to the voice of customer

Right for the beginning of the season, we had the opportunity to talk with Matt Roberts, Global Research Director of Formula 1, about the group is taking huge steps towards customer centricity. Here's what we ...
luxury brands

Savant Talks – Farfetch brings European luxury brands to China

Farfetch is an online luxury fashion retail platform that sells products from over 700 boutiques and brands from around the world.  In 2015, Farfetch launched in China, becoming one of the fastest growing brands in ...
ecommerce china

China: not a competitor, but a gateway

Can China be seen as an ally in the eCommerce landscape instead of a competitor? Professor Cor Molenaar shares his impressions after visiting Chinese heavyweights such as Tencent, Alibaba and JD during his last study ...
expansion

Savant Talks – International Expansion with Made.com

Made.com announced earlier this year that it will expand its business to Portugal, Italy, Spain, Sweden and Denmark. This week we had the opportunity of sitting together with the man behind these ambitious expansion plans, ...
Personalisation

Anoop Vasisht and the future of Personalisation

Right before next week's Savant eCommerce Berlin, we had the chance to ask Anoop Vasisht, GM Europe of Dynamic Yeld, a few questions about personalisation and the impact it can have on ROI. 1) One ...
Customer Experience

Savant Talks – Build only what is customer-proof

 This week we had the opportunity to bring together for a coffee in our office Christina Hirsch, Customer Experience Director of Vodafone Germany and Alexander Wittkow, Partner & Digital Transformation Lead at Lupus & Company, ...
AI

AI, simulations &… collaborating with your competitors?

Last week we had the pleasure of sitting together with László Kovács, Managing Director at Cyberport who has been described as a man who not only does big data, AI and digital transformation, but lives ...
Sean Mckee

Redefining The Economics Of E-Commerce

Sean McKee is an experienced retailer who progressed through a range of operations roles including store, regional and divisional management at Schuh, before getting into E-commerce in 2010. Sean is a long-time advocate of integrating ...
Sayed Gaffar

Savant eCommerce London Advisory Board 2018

Meet our Mediocracy-Fighting E-commerce Experts   We all know them… those overly retargeted adverts that are trying desperately to drive us to buy those shoes we already bought... three months ago. Or those websites that ...
Andrea Marchiotto

Unilever’s Andrea Marchiotto On Why Personalisation Is Here To Stay

Andrea Marchiotto is Unilever’s Senior Global eCommerce Manager – Head of Foods Retail. Prior to his time at Unilever, Andrea was one of the Amazonians who built and launched amazon.it. While at Amazon, he managed ...