The next level cross-channel customer journey roundtable

9th March 2021 10:00 am UK Time

You want your customers to get the best impression of your business as possible on as many channels as possible. But how do you decide which channels to focus on without stretching your team too thin? How do you make sure the customer experience stays cohesive and compelling across all channels? Let’s talk about that.

 

Agenda


  • Utilising the latest messaging channels to complement your existing communication strategy (eg. Whatsapp for Business, web push, Facebook Messenger)
  • Unifying customer experiences both on and off-site – how effectively do your onsite customer experiences correlate with each of your messaging channels?
  • Simple and compelling personalisation strategies
  • Generating additional revenue opportunities at every stage of the customer lifecycle

Meet the Host

Apply to Participate on this Round Table