Time is a limited resource in e-Commerce. Customers are evermore demanding and the competition is getting ever stronger. How do you stay on top? What’s your strategy to keep giving your customers the best personalized experience? Let’s talk about that.
What does personalization mean in your company culture?
What are the current best practice personalization strategies?
How do you find the right balance between personalization and intrusion?
Which customer personalized customer journeys do you have in place and which features do you want to add?
Where do you really want to excel in personalization in the coming years?
What will the perfect customer journey look like in a number of years for each individual visiting your website?