The challenges of eCommerce in the Benelux region are complex. Because the local online retail space is one of the most mature and competitive markets in the world. The best way to stand out of the crowd is a unique and comprehensive customer experience. We will hear from experts from some of the most well-known Dutch brands and the largest retailers in the region on how personalization can be leveraged to learn how to attract and maintain the loyalty of customers, in an ever more competitive environment.
Also at Savant eCommerce Amsterdam 2020 industry leaders and disruptive voices will present new ideas and case studies in international expansion and Innovation. As the Benelux region becomes too constraining for growing Dutch companies they are looking forward to expand to new horizons. While most stick to the neighbouring powerhouses like Germany, France and the UK, we will also present the cases of Dutch companies who successfully expanded to China. These companies swill share their experiences and the pitfalls that need to be averted for successful expansion to the far east.
Speaking of opportunities in expansion the reality of marketplaces is becoming ever more pressing to deal with. With Amazon rumoured to enter the Netherland in 2020 and Bol.com still standing strong, many retailers are faced with the question how to deal with the marketplaces, how to profit from them or how to live with them. A lot of Dutch retailers are faced with the question whether to become a marketplace themselves to round out the customer experience and their offerings for the demanding customer of today. We will feature a prominent discussion between major retailers on how to answer this question and what the aspects are that will have to be considered before making a decision.
Engage with eCommerce and Marketing professionals from the major Benelux and international online retailers in discussions on topics like profitability of the retail business model, voice commerce and marketplaces.
How Will You Benefit
12+ Hours packed content
11+ Hours of Networking - including dedicated networking sessions, design thinking formats, and an evening drinks reception
30+ Industry Leading Speakers & Panellists
For Each Vendor We Invite
Savant eCommerce is a cross-industry event for all verticals in retail, including fashion, consumer electronics, luxury goods, homeware, beauty, food, travel, entertainment, FMCG and all other digital professionals who want to keep up to date with all the latest trends and developments. Pureplayers, omnichannel retailers, brands and manufacturers are all represented at the event, ensuring two days of diverse and enriching knowledge sharing and networking.
Attendees and speakers are leading thinkers in the industry, with cross-industry perspectives coming in from innovators from other sectors that have directly translatable benefits in retail.
In order to facilitate these frank and open discussions we curate various networking and interactive sessions including out-the-box-sessions like “pub-quiz” networking sessions and design thinking labs.
Job Titles of Attendees
Attendee Company Annual Turnover
€100 - €999 Million
€20 - €99 Million
Key topics to be discussed
- Use the data you have to get the data you want
- The search for best practices in CX
- Building an immersive omnichannel strategy
- Best practices on business expansion to Europe and China
- Profiting of marketplaces
- Using the start up model to generate new ideas and business models
Our Advisory Board
at Savant eCommerce Amsterdam 2020
Top Confirmed Speakers
at Savant eCommerce Amsterdam 2020
Thanks so much for the great topics and insights – it’s pretty clear that customer centricity & personalisation are the key for success, independently on the company size. One of the best conference I’ve been to, thank you!Manager Conversion Optimization, Zalando
Very interesting inspiring & mind-blowing event! Thanks!Marketing Director, Oracle
Excellent setting, content and discussion. Looking forward to the next time. Very inspiring!Vice President, Head of LEGO Retail EMEA, LEGO
Extremely valuable gathering of people who live and breathe eCommerce. Highly recommended!Regional Director, Central & Eastern Europe, Kenshoo
Genuinely great conference with excellent speakers – Thought provoking and inspiring.Online Director, Sainsbury’s