Savant eCommerce Amsterdam

10th-11th March 2020

Embracing the Customer Experience and Expanding to New Frontiers

5th Annual Savant eCommerce Amsterdam Conference

The challenges of eCommerce in the Benelux region are complex. Because the local online retail space is one of the most mature and competitive markets in the world. The best way to stand out of the crowd is a unique and comprehensive customer experience. We will hear from experts from some of the most well-known Dutch brands and the largest retailers in the region on how personalization can be leveraged to learn how to attract and maintain the loyalty of customers, in an ever more competitive environment.

Also at Savant eCommerce Amsterdam 2020 industry leaders and disruptive voices will present new ideas and case studies in international expansion and Innovation. As the Benelux region becomes too constraining for growing Dutch companies they are looking forward to expand to new horizons. While most stick to the neighbouring powerhouses like Germany, France and the UK, we will also present the cases of Dutch companies who successfully expanded to China. These companies swill share their experiences and the pitfalls that need to be averted for successful expansion to the far east.

Speaking of opportunities in expansion the reality of marketplaces is becoming ever more pressing to deal with. With Amazon rumoured to enter the Netherland in 2020 and Bol.com still standing strong, many retailers are faced with the question how to deal with the marketplaces, how to profit from them or how to live with them. A lot of Dutch retailers are faced with the question whether to become a marketplace themselves to round out the customer experience and their offerings for the demanding customer of today. We will feature a prominent discussion between major retailers on how to answer this question and what the aspects are that will have to be considered before making a decision.

Engage with eCommerce and Marketing professionals from the major Benelux and international online retailers in discussions on topics like profitability of the retail business model, voice commerce and marketplaces. 

 

How Will You Benefit

90+ Leading omnichannel & pureplay retailers & brands

12+ Hours packed content

11+ Hours of Networking - including dedicated networking sessions, design thinking formats, and an evening drinks reception

hwyd-1

Attending

200+

Senior

eCommerce Professionals

30+ Industry Leading Speakers & Panellists

75:25

0%

Ratio

For Each Vendor We Invite

3 Retailers

Savant eCommerce is a cross-industry event for all verticals in retail, including fashion, consumer electronics, luxury goods, homeware, beauty, food, travel, entertainment, FMCG and all other digital professionals who want to keep up to date with all the latest trends and developments. Pureplayers, omnichannel retailers, brands and manufacturers are all represented at the event, ensuring two days  of diverse and enriching knowledge sharing and networking.

Attendees and speakers are leading thinkers in the industry, with cross-industry perspectives coming in from innovators from other sectors that have directly translatable benefits in retail.

In order to facilitate these frank and open discussions we curate various networking and interactive sessions including out-the-box-sessions like “pub-quiz” networking sessions and design thinking labs.

Job Titles of Attendees
  • 0%

    CEO/Founder

  • 0%

    Director/HOD

  • 0%

    Senior Management

Attendee Company Annual Turnover
  • 0%

    €1 Billion+

  • 0%

    €100 - €999 Million

  • 0%

    €20 - €99 Million

  • 0%

    <€20 Million

Top

Brands

Attending

Key topics to be discussed

  • Use the data you have to get the data you want
  • The search for best practices in CX
  • Building an immersive omnichannel strategy
  • Best practices on business expansion to Europe and China
  • Profiting of marketplaces
  • Using the start up model to generate new ideas and business models

Our Advisory Board

at Savant eCommerce Amsterdam 2020

Top Confirmed Speakers

at Savant eCommerce Amsterdam 2020

Download the Full Programme

Bookings

for Savant eCommerce Amsterdam 2020

You can either book by phone or online.

Booking by Phone

To book by phone call us at +44 208 0044 320

Booking Online

Our Partners

Confirmed sponsors coming soon...

Interested in Amsterdam 2020? Get in touch!

Location

Wicked Grounds

We are pleased to announce that the event this year will be held at Wicked Grounds, an elegantly renovated warehouse space that radiates style and sleek comfort. 

 

  • General Vetterstraat 51A, 1059BT, Amsterdam.

  • wickedgrounds.nl

Travel & Accommodation

For more information please visit wickedgrounds.nl

Please, note that Savant Events does not cover your travel and accommodation at the conference. Make sure you book your hotel and flight as early as possible.

Some

Testimonials

Thanks so much for the great topics and insights – it’s pretty clear that customer centricity & personalisation are the key for success, independently on the company size. One of the best conference I’ve been to, thank you!

Manager Conversion Optimization, Zalando

Very interesting inspiring & mind-blowing event! Thanks!

Marketing Director, Oracle

Excellent setting, content and discussion. Looking forward to the next time. Very inspiring!

Vice President, Head of LEGO Retail EMEA, LEGO

Extremely valuable gathering of people who live and breathe eCommerce. Highly recommended!

Regional Director, Central & Eastern Europe, Kenshoo

Genuinely great conference with excellent speakers – Thought provoking and inspiring.

Online Director, Sainsbury’s

Do you have any

Questions?

If it is related to speaking opportunities or marketing please contact us:
[email protected]
+49 30 9940455 90

For delegate passes, sponsoring or anything else please contact:
[email protected]
+44 208 0044 320