Check here a recap of the 5th edition of Savant eCommerce Berlin: our DACH focussed event with top level speakers where industry leading executives discuss about the latest trends, network and build meaningful relationships.
The digital ecosystem in which retailers and brands operate is increasingly complex. To stay relevant and competitive in a digital world, organisations need to be agile, data-driven, and wholly embrace a digital culture. However, it remains a challenge to balance the new industry norm of data-based decision making with legacy systems and traditional mindsets.
To tackle this challenge, we dove into a variety of topics over two days that meet at the intersection between data-based insights, digital commerce, and digital transformation. We looked at how to foster a digital culture, what to prepare for in a future of voice interaction, and what value retailer-driven platforms can offer in a world of marketplaces and heightened competition. We also delved into the customer journey, exploring what opportunities and low hanging fruit remain for retailers and brands to harness – to improve the customer experience, optimise conversion rates, build strong customer relationships, and reduce friction across the growing number of touch-points between you and your customer.
Get in touch regarding Savant eCommerce Berlin 2020 and join us for two days of inspirational and informative content, relaxed and engaging networking and knowledge exchange sessions, and to learn from some of the digital commerce market leaders in the DACH region!