Diving into the Customer-Centric Revolution
4th Annual Savant eCommerce Berlin Conference
The eCommerce industry in Europe is undergoing a revolution. Retailers across the continent are moving to a digital mindset, with one key unlocking the fundamental shifts we are witnessing: the customer. Digital transformation, agility, innovation and adaptability, using data smarter, and technologies such as AI, IoT, and AR/VR are all penetrating the eCommerce sphere. All with the end goal of allowing eCommerce players to become truly customer-centric.
But how can retailers know what is a fad, and what is the future? Savant eCommerce Berlin 2018 will be diving into the customer-centric revolution, bringing together market leaders from across Germany and Europe to engage in a two-day dissection of the most current topics. Retailers will be sharing best practices, challenges, and lessons learnt in personalisation, customer experience and engagement, using data smarter, omnichannel, the use of technology in eCommerce, and working in a world of marketplaces.
Join us in Berlin for Savant eCommerce 2018 to share in the experience and position yourself to ride the customer-centric wave rippling across the industry!
How Will You Benefit
13 Hours of packed content
7+ Hours of networkingIncluding 2 speed networking sessions
40+Industry Leading Speakers & Panellists
For Each Vendor We Invite
Savant eCommerce is a cross-industry event for a all sectors, including fashion, consumer electronics, luxury goods, homewares, beauty, food, travel, entertainment and all etailers who want to keep up to date with all the latest trends and developments. Pure online players will be equally represented as multichannel and catalogue retailers.
Attendees are leading thinkers in the industry, with cross-industry perspectives coming in from innovators from other sectors that have directly translatable benefits in retail.
In order to facilitate these frank and open discussions we do not permit any journalists or media companies to participate or report discussions.
Job Titles of Attendees
Attendee Company Annual Turnover
€100 - €999 Million
€20 - €99 Million
Key topics to be discussed
- AI and the automation of business processes in eCommerce
- Taking personalisation to the next level
- Voice: The next future of eCommerce?
- Smoothing out the bumps in the omnichannel road
- Working in the world of marketplaces
- Using technology to enhance customer experience & engagement
- Driving Digital Transformation – Position your organisation to be dynamic, innovative, and centred around the customer
Top Confirmed Speakers
at Savant eCommerce Berlin 2019
attending Savant Events
Great infrastructure, well selected attendees, highly relevant conference theme – looking forward to the next events.Business Development, Crealytics
100% well worth the time, great people, great talks, thank you so much and until next time.Country Manager Benelux, Zalando
Great thought provoking speakers.Director, Online Trade, John Lewis
Great event! Excellent speakers, very open sharing and very nice Savant TeamHead of Digital Transformation, CRM & Analytics, Allianz
Very interesting participants & very well organised conference. Thank you!Head of E-Commerce Strategy, Otto Group
Very interesting points. It has made me think I need to send my team back for training on the “shop floor” to really discover customer pain points and address them. ThanksHead of Online Experience, Europcar
Thanks so much for the great topics and insights – it’s pretty clear that customer centricity & personalisation are the key for success, independently on the company size. One of the best conference I’ve been to, thank you!Manager Conversion Optimization, Zalando
Very interesting inspiring & mind-blowing event! Thanks!Marketing Director, Oracle
Always learning, and it is events such as this that inspire and drive us to keep moving forward at Levi’sMarketing Manager, Levi’s
Genuinely great conference with excellent speakers – Thought provoking and inspiring.Online Director, Sainsbury’s
Extremely valuable gathering of people who live and breathe eCommerce. Highly recommended!Regional Director, Central & Eastern Europe, Kenshoo
Really enjoyed the thought provoking views of the future. Fun venueRetail Lead EMEIA, Apple
Really great day, thank you for a great network and interesting topics!Senior Product Manager, Store Of The Future, Farfetch
Excellent setting, content and discussion. Looking forward to the next time. Very inspiring!Vice President, Head of LEGO Retail EMEA, LEGO
Eventloft at the Spreespeicher Berlin
The next Savant e-Commerce Congress will take place in the extraordinary settings of the 030 Eventloft at the Spreespeicher Berlin.
Spreespeicher – the former granary of East Berlin – is a landmark in the city and offers a magnificent view over the river and famous bridge Oberbaumbrücke. The beautiful loft windows lead to an exclusive sun deck and allow a lot of light to come it, the perfect setting for inspiring presentations, dynamic sessions, private meetings and networking breaks.
Travel & Accommodation
Spreespeicher itself doesn’t provide any hotel rooms, but right next to the venue there is the new nhow Hotel.
For more information please visit nhow-berlin.com
Please, note that Savant Events does not cover your travel and accommodation at the conference. Make sure you book your hotel and flight as early as possible.