Savant eCommerce Berlin

24th – 25th of January 2024

Using AI and Customer Data as Tools to Enhance User Experience, Drive Retention, and Secure Future Business

10th Annual Savant eCommerce Berlin Conference

Whilst AI is booming and becoming a day-to-day part of our lives, privacy is increasingly important to customers. Carefully and deliberately using the data available to you is vital to ensure effective marketing strategies and positive customer relationships. What’s more, becoming a sustainable business is a great way to build customer loyalty, ensure your brand’s longevity, and preserve future business.

Savant eCommerce Berlin is your opportunity to make meaningful connections with other senior personnel in your industry, and stay up-to-date with the most pressing trends and cutting-edge developments. At the event, you’ll meet 140+ Heads of eComm, CX, Digital, Marketing, Loyalty and Data from the DACH region’s top brands and retailers.

Join us and benefit from a range of partnership-building and learning opportunities. Thought provoking panel discussions, insight-rich presentations, interviews onstage and roundtables will give you practical takeaways to:

  • Discover how some of Europe’s biggest retailers are using generative AI
  • Scale and globalise your eCommerce business
  • Optimise your digital platforms to enhance UX and improve customer relationships
  • Activate customer data to create effective marketing campaigns
  • Build a strong D2C business to enhance customer relationships and drive sales
  • Excel in customer-centricity to deliver fantastic CX
  • Become a sustainable eCommerce business
  • Develop strategies to gain and retain customers at scale
  • Elevate your social commerce strategy with new platforms and trends

How Will You Benefit

90+ Retailers & Brands

13 Hours of packed content

8+ Hours of Networking - including dedicated networking sessions, think tank formats, and an evening drinks reception





eCommerce Professionals

30+ Industry Leading Speakers & Panellists




For Each Vendor We Invite

3 Retailers

Savant eCommerce is a cross-industry event for all verticals in retail, including fashion, consumer electronics, luxury goods, homeware, beauty, food, travel, entertainment, FMCG and all other digital professionals who want to keep up to date with all the latest trends and developments. Pureplayers, omnichannel retailers, brands and manufacturers are all represented at the event, ensuring two days  of diverse and enriching knowledge sharing and networking.

Attendees and speakers are leading thinkers in the industry, with cross-industry perspectives coming in from innovators from other sectors that have directly translatable benefits in retail.

In order to facilitate these frank and open discussions we curate various networking and interactive sessions including out-the-box-sessions like “pub-quiz” networking sessions and design thinking labs.

Job Titles of Attendees
  • 0%


  • 0%


  • 0%

    Senior Management

Attendee Company Annual Turnover
  • 0%

    €1 Billion+

  • 0%

    €100 - €999 Million

  • 0%

    €20 - €99 Million

  • 0%

    <€20 Million




Key topics to be discussed

  • Discover how some of Europe’s biggest retailers are using generative AI
  • Scale and globalise your eCommerce business
  • Optimise your digital platforms to enhance UX and improve customer relationships
  • Activate customer data to create effective marketing campaigns
  • Build a strong D2C business to enhance customer relationships and drive sales
  • Excel in customer-centricity to deliver fantastic CX
  • Become a sustainable eCommerce business
  • Develop strategies to gain and retain customers at scale
  • Elevate your social commerce strategy with new platforms and trends

Our Advisory Board

at Savant eCommerce Berlin 2024

Top Speakers of 2023



Great infrastructure, well selected attendees, highly relevant conference theme – looking forward to the next events.

Business Development, Crealytics

100% well worth the time, great people, great talks, thank you so much and until next time.

Country Manager Benelux, Zalando

Great event! Excellent speakers, very open sharing and very nice Savant Team

Head of Digital Transformation, CRM & Analytics, Allianz

Very interesting participants & very well organised conference. Thank you!

Head of E-Commerce Strategy, Otto Group

Very interesting points. It has made me think I need to send my team back for training on the “shop floor” to really discover customer pain points and address them. Thanks

Head of Online Experience, Europcar

Sponsors from 2023

Interested in Berlin 2024?

Do you have a solution or product and want to present, exhibit or meet active buyers? Please email us on [email protected]




Travel & Accommodation

Please, note that Savant Events does not cover your travel and accommodation at the conference. Make sure you book your hotel and flight as early as possible.

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