Driving Customer Experience & Digital Growth
4th Annual Savant eCommerce London Conference
A storm is brewing in omnichannel and pure-play retail in the UK. Declining consumer confidence, the continued shift from offline to online spending, heightened uncertainty created by macroeconomic and political factors; rising overhead expenses and growing customer demands are collectively putting downward pressure on profit margins – both online and offline. Retailers are grappling with questions around what the role of the physical space is and how omnichannel and pure play retail can be economically sustainable in the future.
Retailers need to not only look at what needs to be done to stay relevant today, but also need to look ahead and explore how to continue to thrive tomorrow. Many are looking to innovation in customer experience as the path to follow, to win over the attention, loyalty and hearts of customers.
Over two days Savant eCommerce London we will be bringing market-leading omnichannel retailers and pure players together to discuss common challenges, possibilities and opportunities around how you can maintain a sense of future direction through exploring innovation in customer experience, and how you can survive ‘the perfect storm’ that UK retailers are facing.
Join us in London for Savant eCommerce to share in the experience and gain insights from other leading retailers into how to position yourself to survive and thrive in UK retail… both today and tomorrow!
How Will You Benefit
90+ Leading retailers, brands & Manufacturers
8+ hours of Networkingincluding a dedicated networking session and Innovation Lab workshop
25+Industry Leading Speakers and Panellists
For Each Vendor We Invite
Savant eCommerce is a cross-industry event for all sectors, including fashion, consumer electronics, luxury goods, homeware, beauty, food, travel, and entertainment. Savant eCommerce is the event for eCommerce experts and thought leaders who want to stay ahead of the latest trends and developments in eCommerce. Both pure-player and omnichannel retailers will be present, as well as B2B and B2C retailers.
In order to facilitate these frank and open discussions we do not permit any journalists or media companies to participate or report discussions.
Job Titles of Attendees
Attendee Company Annual Turnover
€100 - €999 Million
€20 - €99 Million
Key topics to be discussed
- Preparing for Future Digital Realities
- Boosting CX with Actionable Insights
- Facilitating the Digital Shopping Experience
- The Next Phase of Digital Marketing
- Reassessing the Economics of eCommerce
- Weathering the Brexit Storm
- The Future of Clicks & Bricks
Our Advisory Board
at Savant eCommerce London 2018
Top Confirmed Speakers
at Savant eCommerce London 2018
attending Savant Events
Great infrastructure, well selected attendees, highly relevant conference theme – looking forward to the next events.Business Development, Crealytics
100% well worth the time, great people, great talks, thank you so much and until next time.Country Manager Benelux, Zalando
Great thought provoking speakers.Director, Online Trade, John Lewis
Great event! Excellent speakers, very open sharing and very nice Savant TeamHead of Digital Transformation, CRM & Analytics, Allianz
Very interesting participants & very well organised conference. Thank you!Head of E-Commerce Strategy, Otto Group
Very interesting points. It has made me think I need to send my team back for training on the “shop floor” to really discover customer pain points and address them. ThanksHead of Online Experience, Europcar
Thanks so much for the great topics and insights – it’s pretty clear that customer centricity & personalisation are the key for success, independently on the company size. One of the best conference I’ve been to, thank you!Manager Conversion Optimization, Zalando
Very interesting inspiring & mind-blowing event! Thanks!Marketing Director, Oracle
Always learning, and it is events such as this that inspire and drive us to keep moving forward at Levi’sMarketing Manager, Levi’s
Genuinely great conference with excellent speakers – Thought provoking and inspiring.Online Director, Sainsbury’s
Extremely valuable gathering of people who live and breathe eCommerce. Highly recommended!Regional Director, Central & Eastern Europe, Kenshoo
Really enjoyed the thought provoking views of the future. Fun venueRetail Lead EMEIA, Apple
Really great day, thank you for a great network and interesting topics!Senior Product Manager, Store Of The Future, Farfetch
Excellent setting, content and discussion. Looking forward to the next time. Very inspiring!Vice President, Head of LEGO Retail EMEA, LEGO
Bounce Old Street London
241 OLD STREET, LONDON, EC1V 9EY
004420 3657 6525
Travel & Accommodation
Please, note that Savant Events does not cover your travel and accommodation at the conference. Make sure you book your hotel and flight as early as possible.