If the old saying that crisis is just another word for opportunity is true then 2020 offers retailers strong opportunities and incentives to adapt their business models to new realities. Dwindling margins and decreasing customer loyalty pose huge challenges for UK retailers. To stay competitive and relevant, profitability and innovation must be front and centre of your eCommerce strategy. Savant eCommerce London will explore both established and innovative approaches for you to efficiently drive profitability within your organisation. A retailer in the 2020s must explore all avenues of ensuring profitability so we will put a spotlight on several factors that need to be optimised. You will hear real-life case studies and panel discussions from over 30 leading companies, who successfully maintain and even raise their profitability, while following long term strategies. You will also discuss disruption preparedness and lessons learned from the challenges posed by the Corona outbreak.