(Image Source: Parcel Monitor)
The 2021 holiday shopping season was a success for retailers around the world, with e-commerce sales totaling about $1.14 trillion according to Salesforce.To keep up with the ever-growing customer expectations, business owners and delivery firms have made several improvements and implemented plenty of solutions over the months, from hiring seasonal personnel to offering free shipping and establishing seamless returns policies.
In light of these considerations, our media partner, Parcel Monitor, has compiled a list of some important takeaways from the most recent peak season that may be useful for e-commerce businesses as well as online shoppers.
Check out the full article here: https://bit.ly/3RiueMG
About Parcel Monitor
Parcel Monitor is a community initiated by e-commerce logistics enthusiasts at Parcel Perform. We aim to inspire the e-commerce logistics ecosystem to create a better delivery experience for everyone.
Parcel Monitor offers free parcel tracking across 900+ carriers globally on a single platform. Leveraging on our data and technology, we capture consumer trends, provide market visibility and derive industry insights while fostering collaboration across the entire e-commerce industry.