Beauty & Wellbeing Chief Customer & Digital Commerce Officer
Claire Hennah has been at Unilever for 5.5 years and is the Beauty and Wellbeing Chief Customer and Digital Commerce Officer at Unilever.
She is responsible the channel and retailer strategy across Beauty and Wellbeing, including the beauty capabilities development and digital and commercial transformation. She also leads the Digital Commerce strategy, execution & capability across Unilever globally.
Before joining Unilever, Claire led the marketing team as well as the business change programme ‘Single View of Customer’ at Selfridges. Responsible for all acquisition, retention and social media activity and defining a new programme of investment (capability and technology) for the CRM strategy for the business.
Before joining Selfridges, she was Head of Marketing & Content, for a Virgin Atlantic start-up, vtravelled.com. She has also held various consultant roles at beauty and fashion start-ups and was Head of Marketing, for Hearst Digital, the online division of The National Magazine Company.