Colin Crowley

VP Customer Experience


Colin has spent over 10 years in senior leadership roles in eCommerce customer service. He is the inaugural VP of Customer Experience at Freshly, where he directs a 180-person department across four locations in the United States and beyond. He specializes in building customer service departments from the ground-up, with a focus on scalability, infrastructural agility, technological innovation, and gold-standard quality and efficiency. Colin is also an award-winning playwright whose plays have been performed across fifteen states, as well as New York City and London.