Customer & eCommerce Director
David is a multichannel veteran with a wealth of online and offline retail experience. He is currently driving the digital growth and brand development of Heal’s, the world-famous furniture and interiors store. He has previously held leadership positions in big high street names such as WHSmith, Waterstones, Borders and Snow+Rock Group. Now a self-appointed champion of the SME, David is a keen proponent of practical solutions that deliver real benefits to the customer as well as driving measurable performance.