Jade Goldsmith

Senior UX Writing Manager


Jade started her career at Booking.com as a Junior E-commerce writer in 2016. Soon after she was promoted to UX Writer and later Senior UX Writer. For the last three years she has been a UX Writing Manager, managing a growing and diverse writing team across the Pricing Department. The department is responsible for Genius, Booking.com’s loyalty programme as well as deals, rates and price merchandising, just to name a few. The team works closely with Design, Research, Product, Tech and Brand to deliver B2B and B2C messaging and content strategy across web and app platforms. Jade believes that user experience sits at the heart of a successful business.

Originally from Rhode Island, USA, Jade has been living and working in Amsterdam for nearly six years and always has her backpack ready for the next adventure.