Svetoslava-Babacheva

Svetoslava Babacheva

Lead Product & Business Development – Voice of Customers

Zalando

Svetoslava Babacheva is responsible for the product & business development division within the Voice of Customers unit at Zalando. She leads strategic cross-functional projects which aim at impacting the customer satisfaction positively. Over the past 4 years, she contributed to the establishment of a customer centric mindset at Zalando.

Before joining Zalando, she was working for different consulting agencies supporting organizations in different industries to shape their strategies, especially in the field of Employer Branding.