Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers and employees. Medallia works with brands such as Samsung, LEGO, AirBnB, Deliveroo, Walmart and many more to capture experience signals created on daily customer and employee journeys and applies proprietary AI technology to reveal personalised and predictive insights that can drive action with tremendous business results. With Medallia our customers increase customer loyalty, convert multi-channel shoppers, and improve employee retention and productivity, providing clear and potent returns on investment.