Customer Engagement Webinar: From Email Marketing To Omnichannel Automation

27th April 2020 : 12:30pm (BST)

As you take steps to improve your customers’ online experience, are you able to fully deliver on a customer-centric strategy? Join our Customer Engagement webinar as we discuss how you can optimise your email, omnichannel and user experience with dotdigital’s head of Strategy & Insight, Gavin Laugenie.


Get a Step Closer to Your

‘Dream Customer Engagement Journey’







1) Optimising your email, omnichannel and user experiences

Based on feedback from over 100 brands worldwide, Gavin will give you fresh insights into:

  • Which email tactics you should be using as best practice
  • How you can meet your customers’ demands for omnichannel accessibility
  • What online experiences have the greatest impact on customer activity and retention

2) Making your customer experience dreams a reality

Our expert panellists will share their real-life experiences and reveal the data, channels and tactics you can use to make your customer experience dreams a reality.


Click here to learn more about how dotdigital can help you.

Meet the Speakers

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