Customer Loyalty Webinar

23rd July 2020 : 11:00am (BST)

Regardless of the business you’re in, during these times we’re reminded of what Samuel Butler once said: “Loyalty is still the same, whether it win or lose the game; true as a dial to the sun.”

 


Generating Customer Loyalty is More Vital Than Ever

Businesses across every industry must rely on the loyalty of customers. In addition to fueling sustainable, long-term growth, customer retention is more cost-efficient than acquiring new customers.

In this webinar, we’ll pass along the secret to customer loyalty and dive into how your brand can capitalise on recent gains or spring-board back to former glory. (Spoiler alert: once you know how, it’s easy!)

Agenda

  • Why retaining customers is now harder than ever
  • What customers really want from your loyalty program
  • Six things you can to do to ramp up loyalty and retention
  • The infrastructure you’ll need…and it isn’t a legacy marketing cloud

Meet the Speaker