Strategic Content for Senior Executives

Post-Purchase Webinar: Take Full Control Of Your Post-Purchase Customer Experience

30th June 2020 : 11:00am (CEST)

Join our webinar to learn how you can increase revenue and customer loyalty by optimising your checkout, shipping and returns processes.

Drive value for your customers by delivering an outstanding post-purchase customer experience.

 

 

Days
Hours
Minutes
Seconds

Agenda

 

1) During this highly actionable talk, you will discover how to:

  • Nurture your customers at the most emotional stage in the customer journey – post-purchase
  • Use a previously untapped marketing channel to create outstanding customer experiences
  • Drive repeat purchases and radically boost the value of your existing customer base
  • Reduce customer service enquiries around delivery (WISMO enquiries)

2) Reaching an all-time high in customer engagement

Mark will draw on data from leading brands and retailers to show how personalised delivery communications can make your customers happier, more engaged and more loyal.

Meet the Speaker