In 2024, the B2B E-Commerce arena is undergoing a profound digital revolution. It’s no longer merely a platform for transactions but a pivotal factor in shaping customer relationships and operational efficiencies. According to Gartner’s Future of Sales report, by 2025, the majority of B2B transactions will occur digitally.

Enterprises are anticipated to embrace E-Commerce-style capabilities and digital sales processes to adapt to changing buyer expectations. With 73% of professional B2B purchasing decisions being made by millennials, there’s a growing expectation for B2B companies to offer a seamless purchasing experience akin to B2C. This entails integrating flexible payment options, adopting a mobile-first approach, and providing self-service B2B buying options. Consequently, the landscape of B2B selling is rapidly evolving into a more dynamic and customer-centric space.

Savant B2B eCommerce is your opportunity to make meaningful connections with other senior personnel in your industry, and stay up-to-date with the most pressing trends and cutting-edge developments. Come along to hear inspiring talks and join interactive discussions that will help you to:

• Become a sustainable eCommerce business, for the right reasons
• Understanding how to use artificial intelligence and the benefits of it
• Learn what can B2B learn from B2C
• Personalise your customers’ experiences in an effective way
• Maintain a consistently positive omnichannel experience for your customers
• Deliver best in class delivery methods
• Synergising Digital and In-Person Sales: Enhancing B2B Ecommerce Success
• Build real relationships with customers to foster loyalty
• Provide great customer experiences as well as great products
• Learn more about data access, access control, and analytics management
• Increase your product discoverability to enhance customer experience
• B2B working along with D2C: increase your ROI and reach out to more customers